Paper #1
“A lot of this has been developed by
the league around one weekend, so we’re going to have an NFL 100 weekend, and
it’s going to be looking forward and looking back. We’re going to do something
at a local high school, youth football level. We’re then going to announce our
all-time team, and we’re going to have an event for them with the fans at our stadium that same weekend. Then on game day we’re
going to make a big splash.” (“NFL Roundtable”,2019). To capitalize on the
passion of the fans for the game many owners are putting together events for
fans to interact with the team. These events facilitate experiences for young
fans so that they can identify with the team and the game. Illustrating the
history of football gives a perspective to new fans to where the game has gone
to get to where it is today. Old fans also get to relive memories that they
hold dear to their hearts. Looking forward develops excitement for the fans by
showing the exciting new things coming up, so they can anticipate them and be
prepared to engage. Through the weekend they will also involve the youth and
have events especially for them to provide a memory that will last forever to
develop them into lifelong fans.
To develop events like
these teams and leagues use the PREPAID (proactive, research, encourage,
publicize, acquire, initiate, develop) model. In the early stages, they use the
research phase, “Researching fans to determine fan satisfaction and what
aspects of the event they would change.”
(Wakefield 2019, Chapter two, Social Prestige section para.6). This is
important because it develops demographics of who’s interested in the league to
develop attractions to enhance the experience of current and future fans. These
activities encourage the development of communities for people to be able to
identify with, thus identifying themselves with the league. Once information
has been gathered then a team can start to take action.
“More recent research
confirms that we find those who are similar to us as attractive” (Wakefield
2019, Chapter two, Attractiveness section para.3). Once a team and the league have successfully
positioned themselves as like the community, then they acquire new fans because
the fans feel they can connect with the league and team. Creating a more
entertaining and intimate atmosphere will prove beneficial to a team to
increase the perception of distinctiveness and attractiveness. Fans will
associate themselves with these qualities because that is what they think of
themselves, they believe they are unique and desirable just like the team they
root for. Developing events to engage the community will illustrate the values
of the team and how those values align with the community developing them into
“die-hard fans” which may skew their viewpoint of the team to be positive.
“Perceived performance
often approximates actual performance but is contingent upon the reference
point of the fans” (Wakefield, 2019, Chapter two, Performance section para.3).
When a fan has a deep passion for a team, they will have different expectations
for the team, a first-round exit can be seen differently based on past success.
This is important to marketers because the way the messages they send in their
campaigns will be different based on the way the team is playing. If they are successful,
then the team will be marketed as “this is our year” if they are unsuccessful
then it will focus on the community using phrases like “our team”. Having
events like the NFL 100 weekend will relay messages focusing on developing
communities to reinforce “die-hard fans” convictions now and develop future
fans. Messages may change due to the success of the team, but the core group of
fans will support the team no matter what. This weekend will allow the public
to display and develop an affection for a team in the most extreme forms
possible to reinforce and develop a belief that the team's success is theirs as
well.
References
NFL Roundtable:
Industry stakeholders tackle opportunities, issues league faces in 100th
season. (2019, September 2).Retrieved from https://www.sportsbusinessdaily.com/Journal/Issues/2019/09/02/NFL-100/Roundtable.aspx?hl=sport+fan+&sc=0
Wakefield, K. (2019, August 25). The Fan. Retrieved from
https://teamsportsmarketing.com/the-text/the-fan
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